In accordance with the EU GDPR (2016/679) and the Data Protection Act 2018, Cusken Limited is identified as a Data Controller, there may be occasions, when we are also identified as a Data Processor.
WHO ARE WE?
Established in 1987, Cusken Limited is an Irish Company with offices located in Dundalk and Drogheda, Co Louth, Ireland. With more than thirty years’ experience, in the supply and delivery of office equipment and furniture, our client base is varied and diverse. We pride ourselves on the exceptional customer service we provide to our customers and clients.
HOW WE COLLECT PERSONAL INFORMATION ABOUT YOU
We collect personal information from you when you register on our website, either by email, or when you complete and submit any of our online forms. Personal information is also collected when you purchase any of our products and services through our online shop. When you have consented to receive our newsletters and company updates personal information will be collected. In addition, when you subscribe to our email lists, we will also collect personal information. Cusken Limited will also collect personal information relating to our external vendors and suppliers and stakeholders. The categories of personal information that we process in connection with the services and products we provide include, your name, company name, email address, postal address, phone number (s) and any other information that itself can identify or, when tied to the above information, may identify you as a specific individual.
HOW WE USE YOUR PERSONAL INFORMATION
To process your personal information, we are mandated to identify our lawful basis to collect and further process your personal information. In accordance with EU GDPR legislation, we will rely most commonly on the following legal bases to collect and further process your personal information, Consent, Contractual Necessity, Legal Obligation, Legitimate Interest, Public Interest.
We may engage with third-party stakeholders and working partners for the following purposes:
To facilitate the delivery of our products and services
To provide the products and services on our behalf
To perform related services or
To assist us in analysing how our products and services are used.
We may process your personal information for more than one lawful basis depending on the specific purpose for which we are using your personal information.
We set out below a description of various ways we process your personal information and details of the legal bases we rely on to do so. Please note that this is not an exhaustive list of our processing activities.
|PURPOSE||CATEGORY OF DATA||LAWFUL BASIS|
|To register you as a customer.||Name, address, phone no, email address||Contractual Necessity|
|To provide and deliver our products and services to you.||Name, address, phone no, email address||Contractual Necessity, Legitimate Interest|
|To reply to enquiries and emails.||Name, address, phone no, email address||Contractual Necessity
|To enable you to avail of our products and services.||Name, Address, Email Address||Contractual Necessity/Legitimate Interest|
|To enable us to manage payment services.||Name, Address, Email Address||Contractual Necessity/Legitimate Interest|
|To manage and administer the use of our services & relationship with customers, clients, suppliers, stakeholders.||Name, Address, Email address||Contractual Necessity/Legitimate Interest|
|To comply with our legal obligations.||Name, (possibly, address and email address).||Legal obligation|
|To register you as a Working Partner/Stakeholder.||Name, Address, email address, phone no,|| Contractual Obligation/Consent/Legitimate Interest
|For the prevention and detection of crime.||Name, email address, phone no,||Public Interest|
|To forward our Newsletters and to keep you informed of Company updates. To allow you to enter any of our competitions.
|Name, email address,||Consent
SOURCE OF COLLECTION
You provide personal information to us when you visit our website www.cusken.ie We also collect personal information when you send us an email or send an enquiry. We will collect personal information when you complete and submit any of our online forms. When you make a purchase through our online shop, personal information will be collected. In addition, when you consent to receive our newsletters or subscribe to our email lists we will collect and process specific categories of your personal information. Personal information pertaining to our Vendors, Suppliers, Stakeholders is also gathered and processed by Cusken Limited.
We use social media platforms including Facebook, Twitter and Linked In, personal information may be collected through these and other platforms.
Cusken Limited use Google Analytics to analyse the performance of www.cusken.ie. The information Google Analytics gathers using our website’s cookies generates generic reports about the use of our website. The information generated by the Cookie about your use of the site (including your IP address) will be transmitted to and stored by Google on servers in the U.S.A. Visitors to our website can choose to opt out of the use of Google Analytics by installing the browser plug in https://tools.google.com/dlpagw/gaoptout.
THIRD PARTY SITES
Our service may contain links to other sites. If you click on a Third-Party link, you will be directed to that site. Please be aware that these third-party sites are not operated by Cusken Limited, we strongly advise you to review the privacy policies of these third-party sites. We do not take any responsibility for the content of privacy policies or practices of any third-party sites or services.
We do not knowingly collect personal information from children under the age of 13. If you are under`13, do not access, use, or provide any personal information on www.cusken.ie or through any of its features. If we learn that we have collected or received personal information from a child under 13 without parental consent, we will delete that information.
It is not the practice of Cusken Limited to actively transfer personal information beyond European territories. However, personal information entered onto our website www.cusken.ie may be transferred to a server in the United States of America and stored there. Your personal information may be used by the Company and its Divisions, Holding Companies, Subsidiaries and Affiliates, or other entities outside the EU and the EEA including n the U.S.A.
Please note that outside the EU and the EEA different standards of data protection might apply. By completing and submitting any online forms on our website, you acknowledge and consent that data may be transferred across international borders, including to countries outside the EU and the EEA.
Cusken Limited ensures that when personal information is transferred outside the EU and the EEA that local data protection standards meet EU GDPR requirements.
HOW WE KEEP YOUR PERSONAL INFORMATION SAFE
Cusken Limited is committed to the protection and security of your personal information. We use a variety of security technologies and procedures to protect your personal information from, unauthorised use and access, accidental loss, unlawful destruction, alteration, unlawful disclosure. As effective as security practices are, no physical or electronic system is entirely secure. We cannot guarantee the complete security of our data base nor can we guarantee that information that you supply will not be intercepted while being transmitted to us over the internet. We have implemented strict internal guidelines to ensure that your privacy is safeguarded at every level of our organisation. We will continue to revise policies and procedures and review our systems and we will implement additional security features as new technologies become available. Any transmission of personal information is at your own risk. When we receive your personal information, we use appropriate security measures to prevent your personal information from being compromised in any way. When you contact us to ask about your personal information, we may ask you to identify yourself, this is to help protect your personal information.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
At Cusken Limited, we do not retain personal information for longer than is necessary to enable us to provide our services. Independent Statutory legislation, and Regulatory obligations will influence the retention period of various categories of personal information that we collect and further process. Further information regarding the retention of personal information is detailed in our separate EU GDPR Retention Policy, a copy of which is available upon request.
WHO ARE WE SHARING YOUR PERSONAL INFORMATION WITH?
There may be circumstances when Cusken Limited is legally mandated to share personal information in accordance with Independent Statutory legislation and regulatory requirements. In addition, there may be circumstances where it is necessary to share personal information with Working Partners and Stakeholders to enable us to provide our products and services efficiently. Cusken Limited will ensure that all Data Sharing Agreements and Contracts have been implemented prior to the sharing of any personal information. Access to personal information to external Stakeholders and Working Partners will only be afforded when a specific legal and lawful purpose (s) has been identified. We detail below a list of our Stakeholders and Working Partners with whom we share personal information for the purposes of providing our services to our clients. This list is, however, not exhaustive:
- Web Hosting Co
- IT Provider/Support
- SaaS Platforms, Paypal, Mailchimp, Intact, Payroll Software
- Couriers/Shipping Agents
DATA SUBJECT RIGHTS
In accordance with the EU General Data Protection Regulation (EU 2016/679) and the Data Protection Act (2018) you are afforded the following rights in certain circumstances.
Right of Access: You have the right to obtain confirmation from us, whether we process personal information about you and where that is the case, access to the personal data, including the purposes of processing and the categories of personal data concerned. The recipients or categories or recipients to whom the personal information have been or will be disclosed. You may also submit a written request for a copy of personal information you believe we may be processing about you.
Right to Rectification: You have the right to the rectification of inaccurate personal information about you without undue delay.
Right to Erasure: You may ask us to delete your personal information, however, this is not an absolute right, and any such request will be considered in accordance with EU GDPR legislation and local legislation.
Right to Restrict & Object: You have the right to restrict and object to Cusken Limited using your personal information.
Right to Data Portability: Upon receipt of your written request, where possible, we can share a digital copy of your personal information with you or another organisation.
HOW YOU CAN CONTACT US
Taking into consideration the size of our business and the nature of our data processing activities we are not mandated to appoint a designated Data Protection Officer. However, in the event you have any concerns regarding how we process your personal information you can email us at email@example.com
You can also write to us at the following address: The Data Protection Compliance Officer, Cusken Limited, Cusken House, Castletown Road, Dundalk, Co, Louth, Ireland.
You may wish to also contact the Data Commissioners Office, 21 Fitzwilliam Square South, Dublin 2. (Tel No: 00 353 578684800).