Handheld ordering systems are becoming an increasingly popular choice for most businesses in the hospitality sector. A cost-effective solution to help you improve your customer service, maximise sales opportunities, and avoid disappointment with guests.
So, we have put together important points when considering using handheld devices within your business.
Fast & Easy
Using a handheld device cuts down on meal delivery time and increases the accuracy of orders, as orders are taken at the table and pushed directly to the kitchen.
Tablets are compact and lightweight allowing your servers to manoeuvre the floor with everything they need to take orders. This allows your staff to take time with each table of guests to explain your menu and remove the time taken to walk over from each table to the fixed Epos to input the order.
Rise in Sales
Customers can be informed of meal details, price comparisons, product availability, and exclusive offers. Upselling becomes a lot easier with a portable POS system, as your servers are taking orders on the floor rather than at the terminal the device can prompt to remind the servers to ask for side dishes, sauces, or extra drinks.
In a high-volume restaurant, utilising a portable POS system can result in a faster turnaround for your tables, ultimately resulting in fast and efficient service. Tracking menus allows restaurateurs to promote items that perform well.
Easy to use
Handheld ordering systems run from the same software on the EPOS terminal so training shouldn’t be required and as touch screen functionality is used so frequently on tablet devices, they are simple to use.
Customers can make mobile payments by simply scanning an on-screen QR code, and do not need to wait for a printed bill.
When used at its best and with a backup solution on hand, a portable SPOS system can be the ideal solution for many businesses. With the correct software installed, your servers should have the confidence to manage their orders and their time efficiently.
The customer experience is the most important part of your restaurant’s success so contact our team of experts to find a perfect option for your business.